ATI - Automotive Training Institute

 

Newsletters

May 2016

• The Seven Factors That Lead To Failure
• Stay In Touch With The New ATI Connect App
• Sam's Corner: Richard Simmons Is Alive and Well
• Coach's Corner: Itís Not the 80s Anymore Part 7
• June/July Training Schedule

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April 2016

• Top Shops 2015 Announced!
• Miss SuperConference 2016? DVD/CD Set Available!
• Sam's Corner: Haglin Automotive Is Motor Age Top Shop Winner for 2015 and 2014
• Coach's Corner: Itís Not the 80s Anymore Part 6
• May/June Training Schedule

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March 2016

• Top Shops 2015 Round Four
• Tricks Of The Trade: The Butterfly Rule
• Sam's Corner: ATI 2016 SuperConference Speaker Lineup
• Coach's Corner: Itís Not the 80s Anymore Part 5
• April/May Training Schedule

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February 2016

• Top Shops 2015 Rounds Two and Three
• Sam's Corner: Customer Retention Strategies
• Coach's Corner: Itís Not the 80s Anymore Part 4
• March/April Training Schedule

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January 2016

• Round One Top Shops
• Sam's Corner: ATIConnect General Release
• Coach's Corner: Itís Not the 80s Anymore Part 3
• February/March Training Schedule

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December 2015

• How to Hire the Wrong Person
• Sam's Corner: Are You Keeping Your Service Manager Motivated?
• Coach's Corner: Itís Not the 80s Anymore Part 2
• How Are You Spending Your Dollar?
• January/February Training Schedule

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November 2015

• Are You Looking for Love in All the Wrong Places?
• Sam's Corner: Automotive Repair and Maintenance Service Revenue Forecast to 2018
• Coach's Corner: Itís Not the 80s Anymore
• SuperConference 2016 Charity Selection • December/January Training Schedule

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October 2015

• Have You Seen the Light?
• Sam's Corner: Veterans Day Customer Incentives
• Coach's Corner: Do You Know the Seven Most Expensive Words in Business?
• November/December Training Schedule

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September 2015

• Car Care Month Is Coming! Are You Ready?
• Good Help Might Be Hard to Find, but Your Search Could Win You Lunch With Chubby!
• Sam's Corner: How to Lose Your Good Customers Over Price
• Coach's Corner: Buying Personalities
• SuperConference 2016 is SOLD OUT!!
• October/November Training Schedule

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August 2015

• The Disconnect
• Sam's Corner: Stupendous News! SuperConference 2016 Registration Is Open for Business
• Coach's Corner: Language Barriers
• Great Ideas: For All You Crafty Clients!
• September/October Training Schedule

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July 2015

• What Is Your Real Labor Rate?
• Sam's Corner: Nominate an ATI Alumni for 2015 Motor Age Top Shop Contest
• Coach's Corner: What Is Your Focus?
• Kudos: Congratulations to ATI President's Award Recipients
• Great Ideas: Back To School Savings
• August/September Training Schedule

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June 2015

• What Takes the Most Time in Your Shop?
• Sam's Corner: ATI Expands 20 Group Program
• Coach's Corner: Pit Stop Lessons
• Book Review: "The Compound Effect" by Darren Hardy
• July/August Training Schedule

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May 2015

• You Can't Miss What You Haven't Experienced!
• Sam's Corner: 20 Group Members Give Back
• Coach's Corner: The Dead Cat
• June/July Training Schedule

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April 2015

• SuperConference 2015 Winners
• Sam's Corner: Bob Cutler Award for Succession Planning
• SuperConference 2015 DVD/CD set offer
• May/June Training Schedule

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March 2015

• SuperConference 2015 Live Broadcast Schedule
• Sam's Corner: 2014 ATI Industry AwardWinning Clients
• Coach's Corner: Are Your Customers Angry?
• April/May Training Schedule

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February 2015

• ATIís Top Shop Quest Continues
• Sam's Corner: SuperConference Speaker Lineup
• Car Care Month
• Coach's Corner: The Things We Forget!
• March/April Training Schedule

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January 2015

• ATI's Top Shops of 2014 - Second and Third Round Picks
• Sam's Corner: SuperConference 2015 is Sold Out!
• Coach's Corner: Why You Should Eliminate Your "Employees"
• February/March Training Schedule

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December 2014

• ATI's Top Shops of 2014 - First Round Picks
• SuperConference 2015 Charity Selection
• Sam's Corner: Leaving Your Business in Style Is ATI's New Course for 2015
• Coach's Corner: It All Comes Down to the Presentation
• January/February Training Schedule

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November 2014

• The Math on Parts
• Sam's Corner: Chubby's Automotive Repair and Maintenance Forecast - to June 2017
• Coach's Corner: Do Tires Have An Expiration Date?
• December/January Training Schedule

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October 2014

• Do Not Read This!!
• Sam's Corner: Safe Succession Planning Part 6
• Great Ideas: Why Let Your Marketing Fall Prey to Autumn Boredom?
• Coach's Corner: If I Could Be Like Mike
• November/December Training Schedule

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September 2014

• Are You Coachable and Why Does That Even Matter?
• Sam's Corner: Safe Succession Planning Part 5
• Great Ideas: See You in September
• Coach's Corner: A True Story
• October/November Training Schedule

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August 2014

• Turn Your Staff Into Labor Machines
• Sam's Corner: Safe Succession Planning: Part 4
• ATI West News: Local Sandpoint business adding jobs
• Mirror Mirror on the Wall
• Coach's Corner: Are You Running a Reverse Car Wash?
• Car Care Month Is Coming! Are You Ready?
• September / October Training Schedule

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August 2014

• Turn Your Staff Into Labor Machines
• Sam's Corner: Safe Succession Planning: Part 4
• ATI West News: Local Sandpoint business adding jobs
• Mirror Mirror on the Wall
• Coach's Corner: Are You Running a Reverse Car Wash?
• Car Care Month Is Coming! Are You Ready?
• September / October Training Schedule

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July 2014

• Mr. Right versus Mr. Right Now
• Sam's Corner: Safe Succession Planning: Part 3
• Great Ideas: "Back to School - Are You Ready?
• Motor Age Top Shops Contest
• Coach's Corner: Is Your Business Alive?
• July /August Training Schedule

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June 2014

• Is It Your Job to Push?
• Book Review: "Start With Why: How Great Leaders Inspire Everyone"
• ATI Employees Give Back
• Sam's Corner: Safe Succession Planning: Part 2
• Coach's Corner: Never Stop Asking Yourself
• Fitness Matters: The Color of Healthy - Part 2
• July /August Training Schedule

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May 2014

• The Sato Project Fundraising Success
• ATI Client Profile: Cunningham's Automotive Repair
• Sam's Corner: Safe Succession Planning: Part 1
• Coach's Corner: Don't Fly Like a Chicken
• Fitness Matters: The Color of Healthy - Part 1
• June/July Training Schedule

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April 2014

• ATI SuperConference 2014 Award Winners
• ATI SuperConference DVD Offer
• Sam's Corner: Mikeís KARS Inc. Makes ASA's Top Ten Websites
• Fitness Matters: The Benefits of Stretching - Part 2
• May/June Training Schedule

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March 2014

• Are You Better Than My 19-Year-Old?
• Congratulations to ATI President's Award Recipients
• The Challenge
• How About Taking the Car Care Month Program on the Road?
• Sam's Corner: Upcoming 20 Group Meetings
• Coach's Corner: Goals ... Who Needs Them?
• Fitness Matters: The Benefits of Stretching - Part 1
• April/May Training Schedule

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February 2014

• ATI Top 25 Shops
• Client Profile: Frank Palange V & F Auto
• The Sato Project at SuperConference 2014
• Tools Of The Trade: When is the last time you checked out the Toolbox?
• Sam's Corner: Chubby's Economic Outlook for 2014Ė15
• Coach's Corner: Is Your Shop Straying?
• Fitness Matters: Fueling the Incredible Machine for Exercise
• March/April Training Schedule

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January 2014

• ATI Top 50 Shops
• Client Profile: Service Manager Howie Graf Moves Forward by Embracing Change
• New Year's Resolutions
• Tools Of The Trade: Hang Up Your Advertising?
• Sam's Corner: Why in the World Do I Need a Coach?
• Coach's Corner: Resolution or Revolution?
• Fitness Matters: Seven Ways to Talk Yourself into Keeping Your Own Promise
• February/March Training Schedule

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December 2013

• ATI Top 75 Shops
• The Gift That Keeps On Giving
• New Year's Resolutions
• Tools Of The Trade: Are You Still Sending Postcards to Get New Customers?
• Sam's Corner: Meet Author David Houle at SuperConference 2014
• Coach's Corner: Afraid? I Am Not Afraid!
• Fitness Matters: Three More Ways to Eat Healthier While Watching Football
• January/February Training Schedule

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November 2013

• Shut Up!!
• ATI Top 150 Shops
• Tools Of The Trade: Lock Your Customers to You Part II
• ATI On the Road
• Sam's Corner: Motivate You and Your People!
• Coach's Corner: Your Biggest Fear Should Be...Nothing
• Take Off (up to 15%) with Southwest!
• Fitness Matters: Protein Ė Four Ways to Eat Healthier While Watching Football
• December/January Training Schedule

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October 2013

• The Employee That Should Scare You the Most!
• Welcome Home Troops
• Tools Of The Trade: Lock Your Customers In. Lock Your Competitors Out.
• ATI On the Road
• Sam's Corner: Want Your People to Behave Like You?
• Coach's Corner: Is Your Customer a Severe Driver?
• Best Of Class - Service Manager Course
• Fitness Matters: Protein Ė How Much? And When?
• November/December Training Schedule

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September 2013

• Why Is Quality Important and How Do I Achieve It?
• Tools Of The Trade: Are you going to miss out on the best Customer Acquisition holiday tool?
• ATI Speaker Announcements
• Sam's Corner: Come to SuperConference and Road Test Your Shop!
• Coach's Corner: Reasons or Excuses?
• Car Care Month Is Coming! Are You Ready?
• Fitness Matters
• October/November Training Schedule

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August 2013

• What to Expect When You're Expecting
• Car Care Month Is Coming! Are You Ready?
• Why Can't You Book My Next Service Appointment?
• Matt Winslow Will Speak at ASA Conference
• Sam's Corner: Want a New Career?
• Coach's Corner: Shop Productivity
• Exercise and the Successful Business Owner
• September/October Training Schedule

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July 2013

• Is Indifference Killing Your Business?
• How Do Consumers Learn About Your Culture and Who You Are? Here Is One Way They Can!
• Is Your Marketing Plan Ready?
• Sam's Corner: 2013 Motor Age Top Shop Contest
• Coach's Corner: Life as an ATI Consultant/Coach
• Exercise and the Successful Business Owner
• August/September Training Schedule

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June 2013

• Discounting and the True Cost of That Repair Order
• Are You Happy With Your Courtesy Check?
• Client Profile: An Obstacle Course That Led to Success
• Sam's Corner: A Book That Will Change Your Life!
• Coach's Corner: How to Train a Sloth
• Exercise and the Successful Business Owner: Five Tips For Baking Healthier Cookies
• July/August Training Schedule

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May 2013

• How to Create Marketing That Gets Ignored
• Do You Have Your Summer Marketing Strategies in Place?
• Exercise and the Successful Business Owner: Five Tips For Baking Healthier Cookies
• Sam's Corner: 20-Group Program
• Coach's Corner: Does the Customer Have the Right to Say No?
• June/July Training Schedule

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April 2013

• ATI SuperConference 2013 Award Winners
• Cookies!! Greg and Caleb Wray of Motor Motion Auto & RV Care, Modesto, CA
• Exercise and the Successful Business Owner: CHOOSING A RESTAURANT
• Sam's Corner: SuperConference 2013 Huge Success
• SuperConference 2013 Special DVD Offer
• May/June Training Schedule

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March 2013

• The Countdown Continues
• Collision Shops Need ATI Re-Engineering Too!
• Sam's Corner: Chubbyís Eight Keys to Creating a High-Performance Team
• Coach's Corner: Don Walter - Phone Skills
• April/May Training Schedule

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February 2013

• Grow Faster and Have Fun Doing It!
• How to Silence the Internal Self-critic
• Sam's Corner: Haglin Automotive: Motor Age Top Shop for 2012
• Coach's Corner: George Zeeks - Google: The Gorilla in the Closet - Part 2
• March /April Training Schedule

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January 2013

• Grow Faster and Have Fun Doing It!
• Client Profile: Accurate Automotive Was As Busy As Can Be - and Losing Money
• Sam's Corner: Make It Look Effortless
• Coach's Corner: George Zeeks - Google: The Gorilla in the Closet
• February/March Training Schedule

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December 2012

• Caught in the Swirl
• Client Profile: Greg Hochhalter - "With ATI, You're Dealing With the Best of the Best"
• Sam's Corner: Chubby's 2013 Shop Strategy
• Coach's Corner: Rick Johnson - What Is a Service Advisor?
• January/February Training Schedule

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November 2012

• When Itís Tough to Get Out of Bed
• Client Profile: Craig Courtney Is Always Learning
• Sam's Corner: Networking: Worthwhile or Total Waste?
• Coach's Corner: Geoff Berman - Focus on Labor and Cars Will Follow
• December/January Training Schedule

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October 2012

• A Favor for You
• Client Profile: Van Trieu: On Success and Surfing (whenever he wants to)
• Sam's Corner: Why 20-Groups?
• Coach's Corner: Rick Johnson - First Five Minutes
• November/December Training Schedule

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September 2012

• And Then There's P90X
• Client Profile: Taking a Good Shop and Making It Better
• Sam's Corner: Twenty-Group Members - Fishing Anyone?
• Coach's Corner: Still Riding the Business Roller Coaster?
• September/October Training Schedule

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August 2012

• A Ruined Wedding Day
• Client Profile: Shade Tree Auto Went From Part-Time Hobby to Full-Time Business
• Sam's Corner: The Branding Story
• Coach's Corner: Do You Have the Staff You Want?
• August/September Training Schedule

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July 2012

• We're Only Human
• Client Profile: After 43 Years, Doug Hillmuth Still Sees the Value in Continued Training and Coaching
• Sam's Corner: ATIís First Womenís 20-Group
• Coach's Corner: When ďI Want ToĒ Isnít Enough
• July/August Training Schedule

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June 2012

• Choices
• Client Profile: No Silver Bullet, Just Success - One Step at a Time
• Sam's Corner: 2012 Motor Age Top Shops Contest
• Coach's Corner: KPI #1: Is Your Personal Life in Balance With Your Business Life?
• June/July Training Schedule

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May 2012

• What Defines You?
• Client Profile: With ATI, Without ATI. Dan Garlock Tells Why He Came Back
• Sam's Corner: Live Strong, Fit and Sexy Until You're 80 and Beyond
• Coach's Corner: Hot Fun in the Summertime?
• May/June Training Schedule

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April 2012

• Social Media: A New Technology?
• Client Profile: Bob Ward Gets Out of the Bay and Into His Business
• Sam's Corner: What Got Us There, Might Not Keep Us There
• Coach's Corner: Ready for the Summer Fireworks?
• April/May Training Schedule

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March 2012

• What You Can Learn From Disney's Laundry
• Client Profile: The Value of "Chasing Shiny Pennies" and Building Business Systems
• Sam's Corner: ATI Is Moving on April 1!
• Coach's Corner: Car Care Month Is Coming!
• EXTRA! EXTRA! ATI graciously thanks SuperConference 2012 Sponsors & Trade Show participants!
• March/April Training Schedule

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February 2012

• Getting It All DoneÖand Keeping It Interesting
• Client Profile: David Steward on Opportunity and Commitment
• Sam's Corner: SuperConference 2012 - Bigger and Better
• Coach's Corner: Learn to Do What Your Doctor Does
• EXTRA! EXTRA! Congratulations to our Presidentís Club winners Ė ATI's Best of the Best 2011
• Febuary/March Training Schedule

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January 2012

• How to Trust Your Skills and Be Skeptical of Your Beliefs
• Client Profile: Everything's Different When You're Spending Your Own Money
• Sam's Corner: Super Stock National Finalist
• Coach's Corner: Randy Somers: Phone Follow Up
• January/Febuary Training Schedule

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December 2011

• A Lesson From Landscaping: Prune Your Business for Faster Growth
• Client Profile: When Less Is More
• Sam's Corner: Should You Help a Competitor?
• Coach's Corner: If I Could Only Start Over, I'd Do It Differently!
• December/January Training Schedule

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November 2011

• The New Austerity Economy
• Client Profile: How ATI Helped ARS Fleet Service Find Its Market and Succeed There
• Sam's Corner: It's Time to Give Back and Help a Shop Owner Friend!
• Coach's Corner: Google Places: The New Yellow Pages?
• November/December Training Schedule

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October 2011

• You Can't Blame the Weather
• Client Profile: ATI Wakes a Sleeping Giant
• Sam's Corner: Chubby Wants to Make Your Next Monthly Investment!
• Coach's Corner: Accountability and Expectations
• October/November Training Schedule

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September 2011

• Your Most Valuable Asset
• Client Profile: No One Knows It All
• Sam's Corner: Twenty Group Members - Fishing Anyone?
• Coach's Corner: Are You Ready for Car Care Month?
• September/October Training Schedule

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August 2011

• The Downside of Making Money
• Leaving Corporate America: Mid-Life Crisis or Smart Career
• Sam's Corner: TOP SHOPS! AWARDS! NETWORKING! NEW SKILLS and FUN IN THE SUN
• Coach's Corner: Graduating from Groundhog Day
• August/September Training Schedule

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July 2011

• Revenge Is Sweet Satisfaction
• ATI Brings Calm to the Chaos for Folsom Car Care
• Sam's Corner: People donít leave their jobs, they leave their LEADER not YOU!
• Coach's Corner: ATI First Day of Summer
• July/August Training Schedule

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June 2011

• What Haunts You?
• How ATI Nearly Wrecked (but Ultimately Helped) Our Marriage
• Sam's Corner Ė Thank You Vendors and Sponsors
• Coach's Corner: Are You Playing Chess or Checkers?
• June/July Training Schedule

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May 2011

• Beating Self-Sabotage
• Mitch Schneider: "Everyone Can Use a Coach"
• SuperConference 2011 Ė Dare we say our best ever?
• Coach's Corner: Top Five Takeaways
• Making a List & Checking it Twice - Summer Edition
• May/June Training Schedule

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April 2011

• We Sabotage Ourselves
• Learning Comes Naturally for Rodger Cochran
• April/May Training Schedule
• Sam's Corner: Where Are You Going to Live?

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March 2011

• Dealing With Hostage Situations
• Salt-Laden Foods Can Harm Your Heart in 30 Minutes
• Bruce Nation on Taking Control of Business Ö and Life
• March/April Training Schedule
• Are you ready for National Car Care Month?
• Sam's Corner: Time to Shoot?

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February 2011

• Too Many of Us Believe Our Own Excuses
• Bringing All the Parts Together to Make Haver's Service Center Excel
• February/March Training Schedule
• A Walk Down Memory Lane
• Sam's Corner: Let's Catch UP!!?

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January 2011

• We Donít Know What We Donít Know
• Five Diet Plans That Can Hurt the Busy Shop Owner
• January/February Training Schedule
• Mikeís KARS Learns New Ways to Do Business
• Coach's Corner: The Yellow Brick Road to More Cars
• Sam's Corner: Renewed Your Goal Poster Lately?

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2010 Newsletters


December 2010

• Man Boobs as Your Measurement Device
• 7 Secrets for the Busy Shop Owner to Rev Up Your Metabolism
• November/December Training Schedule
• ATI Client Profile: You Can Work Hard or Work Smart
• Coach's Corner: The Final Step to Freedom from the Counter
• Sam's Corner: New Ideas to Sell Your Company

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November 2010

• Give Them Room to Fail.You Aren't Perfect Either
• Eat Healthy, and Live Longer: Be At the Top of Your Game
• November/December Training Schedule
• ATI Client Profile: At Last! Light at the End of the Tunnel
• Coach's Corner: Moving Beyond the Rat Race
• Sam's Corner: Bonefish Tournament

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October 2010

• I can get that cheaper somewhere else!
• Add More Healthy Years to Your Life!
• October/November Training Schedule
• Coach's Corner: Eating the Elephant: Real World Leadership & Accountability
• Sam's Corner: ATI Mastermind 20 Group Goes Fishing

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September 2010

• Successful Succession Planning
• New Jersey Auto Shop Owner "Re-Engineers" His Profits With Ati's Help
• Live Longer, Lose Weight, Feel Better
• September/October Training Schedule
• Coach's Corner: Car Care Month • Sam's Corner: Greater ROI Success

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August 2010

• More Money From Better Margins
• Rags To Riches - How One Shop Did It
• Coach's Corner: The Psychology of the Phone Shopper
• August/September Training Schedule
• Sam's Corner: Teaching Your Loved Ones to Drive

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May/June 2010

• If You Donít Care About Customers, Do You Think Your Employees Will?
• Samís Corner: Superconference 11 Set!
• Lead, Follow or Find Somebody to Blame
• Donít Ask, Donít Sell!
• Top 7 Shops

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March/April 2010

• We Cannot Survive If We Canít Sell
• Samís Corner
• Avoid Marketing in a Field of Dreams
• Two new ATI classes are AMI-approved
• ATI Course Outline
• The smell of Bengay in the morning!

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January/February 2010

• Chubbyís ATI Financial Shop Survey
• Samís Corner
• The Tale of Two Courtesy Checks
• Outside the Box

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2009 Newsletters


November/December 2009

• Toxic Employees
• Production Potential
• Responsibility As A Prerequisite To Leadership
• Sam's Corner: Mark Your Calendars! Super Conference 2010
• Seven At The Top

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September/October 2009

• Free Upgrade From Chubby!
• Catch The Wave
• Success Breeding Success
• Sam's Corner: Top Shop Quest For 2009!
• Seven At The Top

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July/August 2009

• A Time For Expert Help
• What Happened To The Dream?
• Six Super Secrets To Shop Success
• Sam's Corner: Reflections On Warm Breezes & Facilities Utilization
• Seven At The Top

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May/June 2009

• The 6 Ways To Stay A Top Shop
• Head, Heart or Hands
• Tall Estimates and The Size of Sales
• Sam's Corner: Super Conference 2010
• Seven At The Top

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March/April 2009

• New Alumni Classes
• What Makes Super-Conference Great?
• Superconference 2009 Details
• Sam's Corner: Fishing In Mexico
• Seven At The Top

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January/February 2009

• Surviving A Bad Economy
• Fixed Costs As An Exercise In Profitability
• The Banana Theory; How Customers Spoil
• Sam's Corner: ATI Wins 2008 Frost & Sullivan Award!
• Seven At The Top

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November/December 2008

• Chubbyís Economic Forecast
• Back Into The Suspension Game
• What Is The Price Of Survival?
• Sam's Corner: Superconference 2009, Cancun, Mexico!
• Seven At The Top

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September/October 2008

• ATIís Superconference In Cancun
• If It Looks Like A Duck...
• Lions And Tigers And Bears, Oh My!!
• Sam's Corner: Advanced Driving School At SEMA
• Seven At The Top

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July/August 2008

• Leading A Manager To Water
• You Perhaps, Not The Economy
• Building A Bond With Your Employees, Pt.2
• Sam's Corner: Fishing Trip Details
• Seven At The Top

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May/June 2008

• Training Your Manager In Waiting
• People In Glass Houses
• Building A Bond With Your Employees, Pt. 1.
• Superconference 2009 Highlights
• Seven At The Top

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March/April 2008

• Superconference 2008, Who Would Have Thought?
• Only Leaders Need Apply
• Finding The Needle In A Field Of Needles
• Samís Corner: Passion and Being Part Of Something Great!
• Seven At The Top

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January/February 2008

• Live Your Dreams Through Die Cast Models
• Gross Profit: The Road Less Traveled
• The Care And Feeding Of Your Manager
• Samís Corner: Superconference Will Be A Blast!
• Seven At The Top

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2007 Newsletters


November/December 2007

• Is Your Labor Apple Going Bad?
• How Does Your Shop Smell?
• Expectation As A Cure For Low Productivity
• Sam's Corner: Knowing My Beans Are Well Counted
• Upcoming Classes
• Seven At The Top

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July/August 2007

• Driving Profits and Dreams Home
• Accountability Trumps Skill
• Dysfunctional Leadership Styles, Part 4 of 4
• Sam's Corner: Passion For Cars Led To Automotive Career
• Upcoming Classes
• Seven At The Top

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March/April 2007

• Complete Human Resource Staff And Services For ATI Clients
• Knowing Your Enemy, Your Business and The Concept Of Total War
• Second In A Series: Organizational Expectations To Change
• Samís Corner: PMS A Little Louder...
• Seven At The Top

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Janaury/February 2007

• Superconference in Scottsdale A Huge Success!!!
• Micro-Management: A Recipe For Mediocrity
• First In A Series: Dysfunctional At the Top?
• ToolBox Announcement.
• Seven At The Top

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2006 Newsletters


December 2006

• The Free Time SECRET
• No Mystery With A Mystery Shopper
• 2007 Superconference
• Mrs. Smith, Where Have You Been The Last 6 Months?
• Seven At The Top
• Samís Corner: Thanks and Reflections From Santa

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October/November 2006

• 21 Ways To Improve Tire Profits Part 2
• Efforts Above And Beyond
• Building A Consistent Car Count
• Reader Survey
• Seven At The Top
• Sam's Corner: Superconference Update

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September 2006

• 21 Ways To Improve Tire Profits Part 1
• Inspired Leadership: Being Wrong Can Be Right
• The Power Of National Branding
• Seven At The Top
• Sam's Corner: Striper Fishing

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August 2006

• Tire Profits vs. Servive Profits
• Inspired Leadership: Wrapping Your Package
• Employee Problems: Shine vs. Time
• Reader Survey
• Seven At The Top
• Sam's Corner

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July 2006

• Maintaining Tire/Service Mix
• Inspired Leadership: You're Fired, NOT!
• A Reader's Guide To Accountability
• Reader Survey
• Seven At The Top

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June 2006

• The Dumbest Bunny In The Hutch
• The Next Generation Of The Customer Drop - Here Today!
• Round As An Approach To Car Count
• Seven At The Top
• Sam's Corner

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April/May 2006

• Inspirational Leadership
• Isn't It Time For Free Time?
• The Power of Courtesy Checks
• Seven At The Top
• Sam's Corner

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February/March 2006

• Cabo San Lucas pictures
• Cabo fishing report
• The "Mastermind" Group
• Upcoming Classes Schedule
• Seven At The Top
• Sam's Corner

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January 2006

• Upcoming Classes Schedule
• I Hate Selling & Salespoeple
• Changing Times in Automotove Service
• Leadership & Compensation Plans
• Marketing Strategies - The "Wow" Factor
• Sam's Corner
• Seven At The Top

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