August 2018

Overcoming Your Biggest Obstacle to Success at the Shop

Overcoming Your Biggest Obstacle to Success at the Shop

by on August 22, 2018

What’s the biggest barrier that’s blocking your path to success? As I ponder this question, I’m reminded of a story shared by author Ryan Holiday. In his book The Obstacle is The Way, Holiday shares the story about a King from the ancient times, who conducted an interesting experiment with his subjects. The king purposely…

How to Bridge the Celebrity Gap at Your Shop

How to Bridge the Celebrity Gap at Your Shop

by on August 8, 2018

Do you have a celebrity gap at your shop? “Dan,” a shop owner from the Midwest, has one. A few weeks back on a 100-degree afternoon, a customer named “Sarah” arrived at his location with the following request, “I just blew my right front tire, and I don’t have any cash on me. Can someone help me…