As I reflect on the lyrics from the song “Already Gone,” I’m reminded of a retired dentist I read about named Jack who started a consulting business in the midwest. His clients blamed their declining sales on external factors like the area’s high unemployment rate and low median income. Jack had a unique business model…
The NCAA College Basketball tournament is known as “March Madness.” In this win or go home playoff, the dream of every player is to win the national championship game. Young “ballers” grow up watching the tournament with the dream of hitting the game-winning shot that propels their team to victory. Coaches dream of being carried off the…
I’m always amazed at how two shop owners can look at the same opportunity, but see something different. This reminds me of a movie I recently watched titled The Founder, starring Michael Keaton, which tells the story of how Ray Kroc started the McDonald’s franchise. Early in the film, The McDonald’s brothers are visited by Kroc,…
What if my health fails? What if the economy gets worse? What if this pandemic lasts longer than they say it will? Have you been asking these questions? As I ponder these inquiries, I’m reminded of a recent study known as The Legacy Project, conducted by Dr. Karl Pillemer at Cornell University. He surveyed over…
Feeling like the world has gone a little crazy? As an automotive repair shop owner, your #1 priority is keeping your team safe and busy. Your #2 priority is reassuring your customers that you are here to serve them. How you fulfill both of these is going to help determine whether you thrive in the…