Are you a “one-hit wonder” who can’t maintain the success you experience? This question reminds me of an encounter I had with “Jim,” a shop owner struggling to find the right technicians. He desperately posted hiring ads and communicated with his vendors to find “Mr. Right.” He spent most of his time working in the…
Moving forward in your business takes creativity and ingenuity. Forming an informal group of mentors who can serve as advisors is a brilliant next step toward advancing your vision for yourself and the business. The group of advisors is not a board of directors. They do not have any financial interest in your business. Instead,…
Unlike parts, labor margins (what you make on the labor you sell) can swing dramatically based on a number of factors. So if you feel like your technicians in your automotive repair shop are busy but don’t see the dollars on the bottom line, here are some things to look for to increase your labor…