Most collision shops have experienced short pay, where you charge more than a client’s insurance covers. When this happens, you usually have two choices: Bill the client for the difference or eat the cost and suffer the consequences. The good news is that you don’t always have to bend to the insurance company’s whims and…
[LINTHICUM HEIGHTS, MD] — ATI, the leading coaching, training, and consulting organization for independent automotive repair and collision shop owners, is proud to announce its accreditation by the National Institute for Automotive Service Excellence (ASE) for its comprehensive training program. This accreditation elevates the skill levels of auto repair shop owners and underscores ATI’s commitment…
Are you spending all your time working in your shop? If so, you may want to reconsider. We look into why you should be working ON your shop and some actionable steps you can take.
Discover five areas where you may be losing money on estimates and how to address them proactively to avoid problems.
Find out how your auto repair shop can profit from severe weather conditions and be a resource to the community.
Discover how to deliver exceptional service and customer loyalty tactics that you can use to boost your shop’s revenue and profit.
Many collision shop owners see insurance negotiations as a necessary cost of doing business—but not every estimate has to be a battle!
Hiring a reliable and skilled auto tech was challenging before the pandemic and has only become more complicated. We look at some concrete strategies you can use to draw in top talent.
Learn how to hire and train a second in command while avoiding many of the most common (and costly) mistakes.
In our industry, and life in general, there have been times when we couldn’t get the results we were looking for from our team. If we hit the goal we set out to, but only do so by the skin of our teeth, we can’t go about our next task the same way. There could…