“That’s it, I’m done!” This is what a young professional golfer named “Ben” told his wife “Valerie” after a frustrating day on the course. At the end of the second round of The Oakland Open …
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Auto Shop Coaching Blog
Helping shop owners grow into the successful entrepreneurs they imagine themselves to be.
How to Get the Results You Planned For
Are you getting the results you planned for? I thought about this last week as I embarked on my morning run. One of the specific running results that I planned for was to run two miles …
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How to Keep Your Shop From Stressing You Out
“Nobody can do it like Eric!” This was my motto during much of my career as a district manager. My ideal picture of an effective leader was someone with an authoritative approach who had all the …
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How to Use Your Greatest Asset to Get What You Want
In the acting world, you have Broadway. In baseball, you have the major leagues. In the world of new car sales, you have the Mercedes Benz dealership. It’s understood that if you sell cars, a proven …
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How to Move from Excuses to Excellence
Do your results at the shop depend on external events? As I ponder this question, I’m reminded of a story I shared in a previous post about this single father with two young sons. The …
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The Starting Point of Your Success as a Shop Owner
What’s the starting point of your success as a shop owner? As I ponder this question, I’m reminded of a video series I watched recently done by Dr. Rhadi Ferguson who wrote the book, Coffee …
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My Biggest Regret as an ATI Coach
Imagine me pulling up to your shop in a shiny, black, 2018 Mercedes Benz CLS 550 Coupe. It’s fully equipped to include the 8-cylinder engine, 18-inch aluminum wheels, leather bucket seats, a sunroof, and the …
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How to Avoid the Biggest Mistake Shop Owners Make
“Joe” is a shop owner who works in instead of on his business. His business has him in bondage to the point that when he needs to consult with his ‘A’ tech, he doesn’t look …
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How to Sell Automotive Repair to a Bottom Feeder
A plainly dressed woman wearing a baseball cap walked into an upscale handbag store looking to make a purchase. She came in carrying a worn-out handbag that appeared to have a lot of miles on …
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How to Keep a Bad Attitude From Impacting Your Shop
After several months of searching for a service manager, “John,” a local shop owner had finally found “Mr. Right.” “Steve,” had over 15 years of experience writing service and was most recently working for another …
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