The story is told of a man who walked across the entire US continent from coast to coast. Afterwards, he was swamped by news reporters. One of them asked him to recap what the most …
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Auto Shop Coaching Blog
Helping shop owners grow into the successful entrepreneurs they imagine themselves to be.
The Secret to Successful Selling at Your Shop
My interviewer threw me a curve-ball! I had just graduated from college and was interviewing with a sales manager named “James,” for an outside sales position with a major copy machine company. “Sell me this …
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How to Thrive Under Pressure While Presenting an Estimate
During a recent television interview, Michael Jordan was asked what his secret was that allowed him to consistently thrive under pressure and lead his teams to “come from behind” victories. He responded by telling the …
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How To Grow Into A Better Version Of Yourself
So, how do you grow into a better version of yourself? As I ponder this question, I’m reminded of the lobster. As a lobster starts to grow, its existing shell begins to feel uncomfortable and …
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How to Get More Done at Your Shop With Less Effort
Charles Schwab was the Bill Gates of 1918. He was one of the richest men of his day, and the president of the Bethlehem Steel Corporation, one of the largest producers of steel during that …
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How to Become a World-Class Shop Owner
Are you a mediocre shop owner? What really separates the best owners in the world from everyone else? I came across some information from the world of Olympic figure skating that may help you answer …
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How to Become a Fearless Shop Owner
“What did you fail at this week?” This question was posed to young “Sarah” by her father each night at the dinner table. So much so, that it became part of their dinnertime routine. If …
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How to Achieve the Impossible at Your Shop This Year
Have you ever been asked to achieve the impossible? There’s a story of two sons who were asked by their father to rebuild a brick wall in front of his business. There was only one …
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How To Overcome the Real Problem at Your Shop
As part of my training to run a full marathon, I ran a half marathon which was 13.1 miles. It took me two hours and twenty minutes, which was just under an eleven-minute per mile pace. I …
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How to Sell to a Dishonest Customer
“Michelle” drives a Mercedes E350 and is on her way to the mall. She will spend over one thousand dollars on Christmas presents for her family. Later in the evening, she will meet with her …
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