Knowing which targets and goals you want to aim for and what results you want to achieve are a must in business and life. Think about targets in sports. In basketball, there’s a hoop; in …
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Auto Shop Coaching Blog
Helping shop owners grow into the successful entrepreneurs they imagine themselves to be.
Hiring / Employee Retention
What Chickens Taught Me About Leadership
Let’s talk about chickens and what they have to do with your auto repair shop. I know, it sounds like a stretch, but hang in there with me. I grew up in a rural area …
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The “No Mechanics Left” Reality
It’s the reality we don’t want to admit — there are no mechanics left. You’ve seen this in your own shop. In the past few years, the search to find good technicians has become harder …
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To Reprimand or Not—That Is the Question
From the beginning of time to mid-2020, if we had an employee not performing their duties well either in productivity, sales stats, or basic work ethic, we as employers let our employees know where their …
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Create a Challenged and Engaged Workforce
COVID has reshaped the way we interact with one another to such a degree that new ways to interact have become key to our success in starting, keeping, building, and expanding relationships with your workforce. …
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How You Say It Matters
When communicating with your team, how a leader conveys intent matters! Communication is one of a leaders’ best skills to master when guiding a team toward success. It is a tool a leader uses every …
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Confidence Schmonfidence
Confidence. It comes from knowing our subject, not faltering in our ideologies, and standing our ground when confronted with a situation that questions our values. It seems like such a simple trait to have when …
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4 Coaching Tools to Increase Staff Performance
Successful coaching is about inspiring associates to do more than they, at first, believe they can do. Finding out all you can about your associates and aligning with your associates, so they feel you are …
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The Easy Way to Hire Your Replacement
“Harry” is a hiring manager for a Fortune 500 company. One fateful morning, he’s driving into the crowded company parking lot to begin his day of scheduled interviews. After several minutes of circling, he finally locates a …
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Two Simple Strategies To Push Yourself Forward
Are you on the fence about hiring your replacement? This question reminds me of an encounter I had with a shop owner named “Carla.” After several years of struggle, she had grown her business to …
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