You just had ten forklift drivers respond to your State Inspectors ad. Your $$3,000 Google Adwords campaign only generated a $30 oil change. Your new “A” Technician that started on Monday still hasn’t come back from his …
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Auto Shop Coaching Blog
Helping shop owners grow into the successful entrepreneurs they imagine themselves to be.
Operations / Time Management
How to Master The Art of Persuasion
What’s possible if you become a master of persuasion? As I ponder this question, I’m reminded of something that happened back when I was a shop manager in need of a new car. The shop was …
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How To Grow When They Say It’s Slow
“My tool guy says that everybody’s slow!” Said “Katie”, the service manager of a local repair shop. She was averaging $12,000 per week in sales which was a 16% decrease when compared to the previous year. …
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How to Achieve a Positive Outcome in a Negative Environment
How do you achieve a positive outcome in a negative environment? To answer this question, it helps to understand the concept of home-field advantage. In the sports world, teams that play in front of their home …
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Overcoming Your Biggest Obstacle to Success at the Shop
What’s the biggest barrier that’s blocking your path to success? As I ponder this question, I’m reminded of a story shared by author Ryan Holiday. In his book The Obstacle is The Way, Holiday shares …
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How to Get the Jump on Your Competition
Have you ever wondered what you could do to get the jump on your competition? The answer came to me as I was watching a video presentation that was conducted by motivational speaker Gary Ryan …
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How to Think Like a Top Shop Owner
When I was growing up, one of my favorite basketball players was Earvin “Magic”Johnson, who played for the Los Angeles Lakers. He could look in one direction while throwing an accurate pass to a teammate …
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How to Get the Results You Planned For
Are you getting the results you planned for? I thought about this last week as I embarked on my morning run. One of the specific running results that I planned for was to run two miles …
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How to Keep Your Shop From Stressing You Out
“Nobody can do it like Eric!” This was my motto during much of my career as a district manager. My ideal picture of an effective leader was someone with an authoritative approach who had all the …
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Winning the Game of Inches at Your Shop
The story is told of a man who walked across the entire US continent from coast to coast. Afterwards, he was swamped by news reporters. One of them asked him to recap what the most …
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