Compared to labor, selling parts in the automotive industry is straightforward because it’s logical. During repairs, we often find a vehicle that needs a part replaced, we order the part from one of our vendors, … moreabout Don’t Misplace Those Labor Hours, They’re Worth a Lot!
Are you keeping up with the times? Shop owners have seen a slew of hardships in the last twelve to eighteen months related to rising costs. All the stories we hear of rising housing costs, … moreabout Why Today’s Price Isn’t Yesterday’s Price
Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
Unlike parts, labor margins (what you make on the labor you sell) can swing dramatically based on a number of factors. So if you feel like your technicians in your automotive repair shop are busy … moreabout Why You’re Not Making Money on Labor
Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
In the book Profit First by Mike Michalowicz, he calls your business “an out-of-control cash-eating monster.” Unfortunately, that is all too true for most automotive repair shop owners. Time and time again, we see business … moreabout Profit First in Your Automotive Repair Shop
What a great feeling it is to have the highest topline sales year we’ve ever had! The success should make us reflect to acknowledge what got us here. Being fully staffed, training for service advisors … moreabout It Makes No Sense To Ignore the Percents
Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
There is a very long list of items an automotive repair shop includes in the category of shop supplies. For example, Acetylene, Protective Materials, Gasket Materials, Bench Lubricants, Special Adhesive, Chassis Grease, Gasket Sealer Comp., … moreabout Why You Need To Charge for Shop Supplies
Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
John and Sue are busier than ever! Their parking lot is packed; their techs have one car after the other in their bays. The phone is ringing off the hook—being an auto repair shop owner … moreabout My Shop Is Busy—So Why Am I Broke?
Charlene Parlett, AMAM, CEC, PFP, ATI Executive Coach
As an independent automotive repair shop owner, you hold responsibility for the reputation of your shop. You are also responsible to keep your team motivated, productive, positive, and passionate about what they do. And you … moreabout Give Yourself a Raise by Saying No
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