We have multiple winners! Congratulations to Gilda Dyckman, ATI Member and owner of Cars Automotive & Muffler, and Vicki Wingard, ATI Member and owner of Bill’s Collision Service for winning YETI coolers! The shop owners participated in ATI’s DrivenAdvantage Survey Contest. Want a chance at being the next lucky winner? Your time is coming! Details…
Do you often find yourself overwhelmed with the constant need to do more, add more and complicate things in the hopes of achieving success? In today’s fast-paced world of business, when faced with challenges, the immediate response tends to involve adding more: more features, more meetings, more strategies, more policies, and more processes. It seems like…
Why are annual reviews necessary? In the fast-paced world of automotive service, precision and efficiency are paramount. Service writers and technicians are pivotal in ensuring prompt and effective repairs on our customers’ vehicles. Annual reviews are not just a routine; they are a critical practice to maintain and improve the quality of service. Let’s dive…
Are you a leader or business owner who often grapples with the frustration of missed opportunities and untapped employee potential? You’re not alone. In today’s fast-paced and ever-evolving business world, effectively coaching underperforming or inexperienced employees isn’t just a leadership task; it’s a key driver of organizational success. When done right, this process goes beyond mere…
Many shop owners struggle to make money on labor sales — this should not be the case! Your expertise in solving automotive problems is why your customers come to you. Unlike parts, labor margin (what you make on the labor you sell) can swing based on several factors. You may feel like your technicians are…
Running a successful operation goes beyond just car counts and workflow efficiency. It heavily relies on how we handle challenges within our team, especially when employees falter or fall short of expectations. Our approach to these situations can significantly impact our business trajectory, team morale and the overall culture we foster. Two primary methods emerge when…
Running an auto repair shop can be a lucrative venture, especially when you tap into various avenues for revenue generation. One of the most consistent and profitable areas to explore is tire services. Tires are essential to every vehicle, and their maintenance and replacement needs provide a prime opportunity for monetization. This article will explore…
We have a winner! Congratulations to William Wells, ATI Member and owner of William Wells Three Star Tire & Auto in Columbus, MS, for winning the Indycar race experience. He and a “plus one” will enjoy a free race experience of their choice — airfare and hotel accommodations included! Want a chance at being the…
Automotive Training Institute (ATI), a leading coaching and training company for auto shop owners, hosted its second annual Fall ShowCase at the Hilton Baltimore BWI Airport in Maryland. Hundreds of shops attended both in-person and virtually. Created as a sister event to ATI’s annual SuperConference, Fall ShowCase highlights the best in the auto repair industry, including updates on…
In the fast-paced world of automotive repair, convenience is critical. Today’s consumers expect efficient service and hassle-free transactions, which extend beyond the actual repair process. Offering quick and easy payment options for automotive repairs is not just a customer-centric strategy; it can significantly benefit both repair shops and their clients. Read the complete article at Motor…