“Nobody can do it like Eric!” This was my motto during much of my career as a district manager. My ideal picture of an effective leader was someone with an authoritative approach who had all the answers. Since I had all the answers, my people would contact me with all their questions regarding how to deal…
The story is told of a man who walked across the entire US continent from coast to coast. Afterwards, he was swamped by news reporters. One of them asked him to recap what the most difficult part of his journey was. “Was it dealing with the desert heat? Was it rambling through the Rocky Mountains?…
Charles Schwab was the Bill Gates of 1918. He was one of the richest men of his day, and the president of the Bethlehem Steel Corporation, one of the largest producers of steel during that time. Despite being the “top shop” of his time, he felt that something was missing in his business. He scheduled…
The following statement will get me in trouble with ATI Instructor Randy Somers, but here it is: I have a problem with the goal poster. As I share my black Friday experience, you’ll understand why. On black Friday I went to the shopping mall. My goal was to enter through the automatic doors at the…